How do I cancel my subscription?Updated 2 months ago

You can cancel an active subscription at any time, directly within your quip account.

1. Click the green “Manage your subscriptions” button
2. Click “Manage Subscriptions”
3. Click the gray “>” arrow, or “manage this subscription” button under the subscription you are looking to cancel
4. Scroll down and click “Cancel this subscription”
5. Tell us why you’re canceling then click “Next”
6. Click “Cancel subscription” 
7. Once you have successfully canceled your subscription, a confirmation email will be sent to the email associated with your quip account

Please note that canceling a subscription will not cancel a subscription order that has already begun to process.

You will receive a reminder email at least three days before your next subscription order is set to populate should you wish to log in and make any last minute changes. 

You can also reach out to us directly for assistance during this three-day window by emailing [email protected]. 

We cannot cancel or edit a subscription order once an order has generated.