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quip

Use your credits to receive discounted or even free refills, products, and accessories, purchased* from our <a href="https://www.getquip.com/">Store</a> site.*Credits cannot be used when purchasing with Shop Pay, Google Pay or Apple Pay. Gift Card purchases are excluded.

Use your credits to receive discounted or even free refills, products, and accessories, purchased* from our Store site. *Credits cannot be used when purchasing with Shop Pay, Google Pay or Apple Pay. Gift Card purchases are excluded.

What can credits be used for?

quip Perks

What is quip Perks?

How do I join quip Perks?

How are credits calculated?

Where do I view my credits?

How do I redeem my credits?

Do my credits expire?

quip Perks Terms

How can I find my product's Lot Code?

Initial Set Up

How is quip Ultra different from a standard quip Sonic Toothbrush?

How do I brush with quip Ultra?

How do I use my Ultra Magnetic Mirror Mount?

How do I recharge my quip Ultra?

How do I remove and replace the EasyClick Brush Pod?

Can I connect my quip Ultra brush with the quip app?

quip Ultra Smart Sonic Toothbrush

What’s an Oscillating Toothbrush?

How do I use my Magnetic Mirror Mount?

How do I brush with quip Rev?

What do the different colored LED lights mean?

How do I connect my Rev brush with the quip app?

quip Rev Oscillating Toothbrush

About

What is a quip Sonic Toothbrush made of?

How can I keep my quip Sonic Toothbrush clean?

quip Sonic Toothbrush

Initial set up

How do I charge my Rechargeable Sonic Toothbrush?

quip Rechargeable Sonic Toothbrush

How do I use my Water Flosser?

How do I charge my Water Flosser?

How do I clean my Water Flosser?

quip Rechargeable Cordless Water Flosser

How do I refill my Refillable Dispenser?

quip Gum

quip Mints

quip Refillable Dispenser for Gum + Mints

quip 360 Oscillating Toothbrush

Can shipping tubes be recycled?

quip Replacement Brush Heads

Ingredients

How much toothpaste should I use?

quip Toothpaste

Which toothbrushes work with the Ultra Mirror Mount?

How do I remove the Ultra Mirror Mount?

Can I reuse the Ultra Mirror Mount after installation?

What surface works best for my Ultra Mirror Mount?

Can I charge my brush while it’s in the Ultra Mirror Mount?

How do I install the Ultra Mirror Mount?

quip Ultra Mirror Mount

What’s the strip made of?

quip Multi-Use Travel Cover

Product Information

Downloading the quip Smart Bush and Rewards App

How do I pair my Smart Brush to the quip App?

Can I connect multiple Smart Brushes to the quip App?

What do I do if my Smart Brush isn't appearing on the pairing screen?

What do I do if I'm unable to sync my Smart Brush?

How can I manually add my brushing and other oral care data to the quip app?

How do I enable push notifications on the quip App?

How do I earn and redeem rewards on the quip App?

How do I erase my Brush Data?

quip App

How do I update my account details?

How can I reset my password?

How can I update my shipping address

How can I unsubscribe from marketing emails?

How can I update my payment details?

What type of payments do you accept?

Does quip qualify for FSA, HSA or HRA?

Account & Billing

How can I resend a Gift Card?

How can I use my Credits?

Do Credits roll over?

How can I apply a coupon code?

I bought my product from a Retail store. How can I register it?

Wholesale Requests

Looking to cancel a subscription order?

Looking to cancel a Store order?

How can I cancel an order?

Ordering

When will my subscription ship?

How can I skip or reschedule a subscription shipment?

How do I edit the contents of my subscription?

How do I cancel my subscription?

Can I reactivate a canceled subscription?

Subscription Management

How can I track my order?

What if my tracking has stopped updating? (US)

What if my tracking has stopped updating? (International)

My tracking shows delivered, but it's not here!

What if my order arrived damaged or I received the wrong item?

Domestic Shipping Policy

International Shipping Policy

Customs Charges

Shipping Policies

Shipping

Sonic Toothbrush Troubleshooting

Rev Oscillating Toothbrush Troubleshooting

Ultra Smart Sonic Toothbrush Troubleshooting

Smart Sonic Toothbrush Troubleshooting

Rechargeable Cordless Water Flosser Troubleshooting

Refillable Floss String Troubleshooting

Refillable Floss Pick Troubleshooting

Refillable Mouthwash Troubleshooting

Refillable Dispenser Troubleshooting

Troubleshooting

What is your Warranty Policy?

How can I submit a Warranty Claim?

What Does The Warranty Cover?

Warranty

Products Purchased From Our Website

Retail Returns

Return Policy

Getting Started

Patient Services

How do my patients subscribe to quip?

Dental Professionals

Customer Support

Partnership Requests

How To Contact Us

What can credits be used for?Updated 3 days ago