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Account & Billing

How do I update my account details?

Don’t forget to save your changes!

How can I reset my password?

Click here for a password resetEnter the email address associated with your quip accountCheck your email for a direct link to update

How can I update my shipping address

Make sure that the checkbox is set to your preferred choice. Selecting “Use this address for all my products” will automatically update ALL current subscriptions to ship to the same address. *Updating your default address will not update an address f

How can I unsubscribe from marketing emails?

If you no longer wish to receive emails from us, simply find your previous email and click the "Preferences" button at the bottom. Once you reach our Unsubscribe Center, you'll have the option to specify which email types you'd like to unsubscribe to

How can I update my payment details?

Click the green “Manage Subscriptions” button on your Account DashboardClick on “Address and Payment Details”Click on “Manage Payment Methods”You’ll see the options to edit or remove your existing saved payment details

What type of payments do you accept?

We accept Visa, Mastercard, Discover, JCB, American Express, Diners Club, Apple Pay, Google Pay, and Shop Pay. To check out with Apple Pay or Google Pay, please place your order directly through their dedicated browsers. All of our online prices are

Does quip qualify for FSA, HSA or HRA?

If your dentist recommends a quip Sonic Toothbrush or Rechargeable Water Flosser for your oral health, you may be able to pay for it using FSA, HSA, or HRA. However, these plans may vary, so please confirm eligibility directly with your FSA, HSA, or