Troubleshooting

Sonic Toothbrush Troubleshooting

We’re so sorry to hear that you’re having trouble with your quip Sonic Toothbrush. A new battery usually does the trick — follow the steps below to get back to brushing ASAP!. You can submit a warranty request directly from your quip account by visit

Rev Oscillating Toothbrush Troubleshooting

We’re so sorry to hear that you’re having trouble with your quip Rev Oscillating Toothbrush. Read on for some troubleshooting tips to get back to brushing ASAP!. Not powering on. Typically a full, uninterrupted 8+ hour charge is all that’s needed to

Ultra Smart Sonic Toothbrush Troubleshooting

We’re so sorry to hear that you’re having trouble with your quip Ultra Toothbrush. Read on for some troubleshooting tips to get back to brushing ASAP!. Before trying any of the following troubleshooting recommendations, please complete a manual reset

Smart Sonic Toothbrush Troubleshooting

We’re so sorry to hear that you’re having trouble with your quip Smart Sonic Toothbrush. If your brush is buzzing 5 times before turning off. This likely means that it's out of battery. If your brush is non-rechargeable, a fresh AAA battery will do t

Rechargeable Cordless Water Flosser Troubleshooting

We're sorry to hear you're having trouble with your quip Rechargeable Cordless Water Flosser. The below troubleshooting tips should resolve most issues:. Floss Tip Connection:. When replacing your Floss Tip, you should hear and feel a snap once it is

Refillable Floss String Troubleshooting

We’re so sorry to hear that you’re having trouble with your quip Refillable Floss String. If your floss bobbin is stuck inside and won’t come out. Remove the dispensing head and gently pull out all remaining floss in the refill. The subscription will

Refillable Floss Pick Troubleshooting

We’re sorry to hear that you’ve had some trouble with your Refillable Floss Pick. If your pick isn’t holding the floss string. Make sure that the floss is positioned at the center of the ribbed portion of both “jaws” of the handle. Make sure that the

Refillable Mouthwash Troubleshooting

We're sorry to hear you're having trouble with your quip Refillable Mouthwash. If you’re finding it difficult to dispense your mouthwash, a quick reassembly will usually fix the issue:. You can submit a warranty request directly from your quip accou

Refillable Dispenser Troubleshooting

We're sorry to hear you're having trouble with your quip Refillable Dispenser. If you’re having trouble removing the drawer. Dispense all gum or mint refills before attempting to remove the drawer. The drawer should come apart from the shell of your